Bringing clarity and structure to how small businesses operate
Systems cleanup and operational support for businesses that have grown organically and are ready for things to work more smoothly.
Trusted by small businesses across wellness, services, and professional industries.
Most businesses don’t start with systems. They start with momentum.
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Booking starts coming from too many places
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Communication becomes inconsistent
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Tools multiply, clarity drops
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Workarounds become “normal”
What I do
Booking & Scheduling
Clean up how appointments are booked, confirmed, and managed.
Communication Flow
Create clear, consistent client messaging and internal handoffs.
Organization & Documentation
Organize tools/files and document how things work.
Focused, practical, no unnecessary tools.
Best suited for small businesses that…
This work is designed for businesses that have grown organically and now need more clarity behind the scenes. Not more tools, platforms, or complexity.
are Established and busy
are appointment-based
have a small team
Have no dedicated ops role
are growing organically
Common industries include clinics, studios, and professional offices.
Most small businesses don’t start with formal systems.
They start with momentum.
Over time, processes are added, tools accumulate, and workarounds become the norm. Things still function, but often with more effort than necessary.
This work exists to bring clarity back to the day-to-day.
What I do
I work with small businesses to clean up and simplify the systems that support their operations.
This typically includes:
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how booking and scheduling is handled
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how client communication flows
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how tools, files, and information are organized
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how everyday work is documented and shared
The focus isn’t growth, automation, or new platforms.
It’s reducing friction so the business runs with more ease and less guesswork.
Who this is for
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are established and busy
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have grown without formal operational structure
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rely on appointments, communication, and small teams
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feel functional, but heavier than they should
This work is best suited to businesses that:
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clinics and wellness practices
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studios, salons, and service businesses
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professional offices
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small teams without a dedicated operations role
It’s most often a fit for:
With over seven years of experience supporting business operations and systems, this work is grounded in pattern recognition, knowing what tends to break as businesses grow, what actually needs attention, and what doesn’t.
The goal is not to overhaul how you work.
It’s to make what already exists function better.
Trusted by small businesses such as:
wellness clinics, studios, and service-based businesses
small teams in wellness, services, and education.
appointment-based and professional service businesses.
usinesses built on client relationships and scheduling.
How We Work Together
1
Orientation
We get a clear picture of what’s happening behind the scenes.
2
Cleanup
We remove friction and simplify what’s been built over time.
3
Clarity
We document and walk your team through the updated system.
Engagements are typically short-term and focused (1–2 weeks).
Recent Work
Organized tools, files, and internal workflows for a service-based business that had grown quickly without formal systems or documentation.
Systems Organization & Documentation
1
Captured and documented recurring processes and internal knowledge to reduce ambiguity, support smoother handoffs, and make work easier to sustain as the team expanded.
Process Clarity & Documentation
2
Reviewed existing tools and workflows, identified friction points, and simplified how work moved from planning through execution, without introducing unnecessary systems or overhead.
Systems & Workflow Review
3
Improved organization across files, communication channels, and task tracking to reduce noise, prevent dropped details, and create a steadier operating rhythm.
Operational Cleanup & Organization
4
Calm Systems are a Competitive Advantage
Most operational challenges aren’t dramatic. They’re subtle: small inefficiencies, unclear handoffs, and systems that technically work, but only because people are compensating for them.
This work is about easing that burden. By cleaning up and clarifying the systems behind the scenes, businesses gain more than efficiency, they gain breathing room.
Use this space to promote the business, its products or its services. Help people become familiar with the business and its offerings, creating a sense of connection and trust.
Coaching & Consulting
Use this space to promote the business, its products or its services. Help people become familiar with the business and its offerings, creating a sense of connection and trust.
Digital Marketing
We can guide you in assembling a cohesive and high-performing e-commerce team, setting the stage for growth in the competitive world of online business.
E-Commerce
Use this space to promote the business, its products or its services. Help people become familiar with the business and its offerings, creating a sense of connection and trust.
Tech Industries
Use this space to promote the business, its products or its services. Help people become familiar with the business and its offerings, creating a sense of connection and trust.
Creative Industries
Industries
Teresa McBean, Enneagram Practitioner
“Without your ability to handle all the operations of my online work, I would have quit! It is thrilling to develop expertise in a field and desire to share that information with others. But the DETAILS can weigh the project down. I love what I do ONLY because you have the expertise you have – and are willing to share. It’s not just the details (of which there are many); it is also your capacity to stay calm and present during the many crises that present themselves when my entrepreneurial spirit is dampened by client requests for support on technical issues or a piece of the technology puzzle stumps me. Every time I have sent up a flare for help you have responded with solutions and a calm, can-do attitude.”
I love what I do ONLY because you have the expertise you have - and are willing to share.
Kind words from clients
